Job Opportunities

Reporting Structure: Reports to the Engagement Director

Organizational Status: Full-time

Level: Mid-Level

Compensation: $ 51,405/year

Hours: 40 hours per week

Start Date: May 1, 2025

Organization Summary: The Students’ Association is an autonomous, student-led organization that is dedicated to serving and representing students at NorQuest College. We represent and advocate for students, offer meaningful opportunities for students to get involved and provide a range of services to assist students when they need support.

Position Summary: The Communications Coordinator, reporting to the Engagement Director, is responsible for managing various aspects of communication between the Students’ Association of NorQuest College (SANQC) and stakeholders including the SANQC team, the broader NorQuest Community, and external stakeholders including alumni, media and government.

The Communications Coordinator takes the lead on projects like the annual report, strategic plan, branding, key messaging, and media relations. They ensure clear, consistent, and engaging communication that strengthens advocacy efforts, stakeholder engagement, and brand reputation.

As part of the dynamic SANQC team, the Communications Coordinator also has opportunities to contribute to internal and external committees and initiatives that align with the purpose of SANQC and contribute to the organization’s vision of transforming the student experience.

From time to time, as required, the Communications Coordinator will perform duties beyond those listed to ensure the smooth functioning of the organization as a whole.

Duties and Responsibilities:

Engagement Team Support:

• Support project leads in creating project plans and timelines, as needed.
• Help track project progress, milestones, and tasks.
• Coordinate project-related activities and ensure timely completion.
• Support with project presentations
• Conduct research and gather relevant data for projects as assigned.
• Compile and organize information to support project planning and decision-making.
• Collaborate with team members to collect and analyze data for project evaluation.
• Support the planning and execution of event and promotion strategies.
• Assist in creating marketing materials, such as event flyers, social media posts, or email campaigns.
• Collaborate to ensure consistent branding and messaging.
• Assist with event setup, registration, and logistics.
• Coordinate with vendors, suppliers, and venue staff to ensure smooth event operations.
• Handle on-site inquiries and provide support to attendees and participants.

Internal & External Communications Strategy Development:

• Assess communication needs and challenges to define clear objectives and goals.
• Develop and implement comprehensive strategies for both internal and external communications.
• Establish and manage communication channels to ensure effective messaging for employees, Students’ Council, and external stakeholders.
• Create engaging and consistent content that aligns with organizational goals and brand positioning.
• Monitor trends, media opportunities, and public perception to enhance brand reputation and thought leadership.
• Evaluate and refine communication strategies based on feedback and performance metrics.

Crisis Communications Support:

• Assisting in developing crisis communication plans and protocols.
• Managing communication during crisis situations, including coordinating media responses.
• Providing guidance and support to executives and spokespersons during crises.
• Monitoring and addressing issues on social media and other online platforms.

Media Relations:

• Building and maintaining relationships with journalists, reporters, and media outlets.
• Developing and implementing media strategies to enhance the organization’s public image.
• Writing and distributing press releases, media advisories, and other materials to the media.
• Pitching story ideas to journalists and coordinating interviews.
• Coordinating media interviews, press conferences and media events for key spokespersons.
• Monitoring media coverage and preparing reports on public sentiment or issues that may affect the organization.
• Developing press kits, speeches, and event scripts

Content creation and management:

• Create engaging content for articles, blogs, and social media.
• Maintain an editorial calendar for consistent messaging.
• Collaborate with internal teams, particularly in advocacy, to gather information.
• Ensure content aligns with brand guidelines and tone of voice.
• Edit and proofread content for accuracy and clarity.
• Monitor content performance and engagement.
• Stay updated on industry trends and best practices.

Graphic Design:

• Create visual materials such as logos, branding elements, illustrations, layouts, and graphics for print, digital, and multimedia.
• Design marketing materials including brochures, flyers, banners, social media graphics, and ads to effectively communicate key messages.
• Collaborate with teams to develop design solutions that align with brand guidelines and project goals.
• Arrange text, images, and fonts to create visually appealing and user-friendly layouts for websites, publications, and media.
• Edit and enhance images using tools like Adobe Photoshop and Canva for optimal visual impact.
• Stay updated on design trends and tools to improve skills and bring fresh ideas to projects.
• Prepare design files for print and digital use, ensuring proper formats, resolutions, and specifications.
• Present and refine designs based on feedback from teams and project leads.
• Maintain visual consistency across all materials, ensuring adherence to brand guidelines.

Speech Writing and Coaching:

• Draft and refine speeches that align with the speaker’s goals, message, and audience.
• Provide coaching and feedback on speech delivery, including presentation techniques.
• Incorporate storytelling to enhance engagement.
• Adapt speeches for different formats, events, or time constraints.
• Ensure confidentiality and maintain a speech archive for future reference.

Videography & Photography:

• Capture high-quality video and photos using professional equipment.
• Set up lighting, audio, and other gear for optimal production.
• Plan and coordinate shoots with teams, selecting locations and framing shots creatively.
• Edit and enhance footage using professional software, incorporating visual effects as needed.
• Manage and organize media files, ensuring proper storage and archiving.

Co-Lead Communications Working Group:

• Collaborate with the other co-lead to develop a communication strategy aligned with the group’s objectives and overall organizational goals. This may include setting communication goals, identifying target audiences, and determining key messages.
• Oversee the creation and development of various communication materials such as press releases, newsletters, blog posts, social media content, and website updates. Ensure the content is engaging, accurate, and consistent.
• Facilitate effective communication within the working group by organizing regular meetings, providing updates, and fostering collaboration among team members. This could involve coordinating agendas, taking meeting minutes, and ensuring timely distribution of information.
• Work with the co-lead and group members to ensure consistent messaging across all communication channels and materials to maintain a unified image and increase recognition.
• Regularly assess the effectiveness of the group’s communication efforts by monitoring website traffic, social media engagement, media coverage, and feedback. Use these insights to make informed decisions and continually improve the group’s communication strategies.
• Coordinate with other working groups or departments within the organization to align communication efforts, share resources, and promote cross-functional collaboration. This may involve participating in meetings, providing input on communication-related matters, and supporting shared initiatives.

Qualifications:

• Communication Expertise: Possess exceptional verbal and written communication skills, with the ability to craft clear, compelling messages for different audiences and platforms. Proficient in storytelling, messaging, editing, and proofreading.
• Strategic Thinking: Demonstrate strong strategic thinking and planning abilities, with the capacity to develop and execute comprehensive strategies that align with organizational goals and objectives.
• Marketing Expertise: Deep understanding and proficiency in various aspects of marketing strategy, tactics, and execution. Knowledge in market research, consumer behavior, branding, advertising, digital marketing, social media, content creation, campaign management, analytics, and more.
• Digital and Social Media: Have expertise in digital and social media communications, including content creation, social media management, online reputation management, and using analytics to measure performance and inform strategy.
• Collaboration and Relationship Building: Display exceptional interpersonal skills and the ability to collaborate with cross-functional teams, stakeholders, and external partners. Proficient in building and maintaining relationships with key stakeholders, such as community leaders, government officials, and industry influencers.
• Industry Knowledge: Stay informed about industry trends, emerging technologies, and best practices. Continuously seek opportunities for professional development and learning.
• Cultural Competence: Awareness and understanding of cultural diversity and inclusion, with the ability to create inclusive engagement programs and initiatives that respect and value different perspectives and backgrounds.
• Analytical and Data-Driven Thinking: Have a data-driven mindset, with the ability to measure and evaluate the effectiveness of communications efforts using relevant metrics and analytics. Proficient in using data to make informed decisions and recommendations.

Education and Training:

• Bachelor’s: A degree in communications, public relations, journalism, marketing, or a related field is preferred, although relevant work experience will be considered
• Creative Software: Proficiency in using Adobe Creative Cloud and Canva
• Notion: Proficiency in using Notion for project planning and customizing workflow
• Experience: 5+ years experience involving progressively more complex marketing campaigns
• Technology Proficiency: Proficiency in using standard office software (such as Microsoft Office Suite and Google Workspace) and other relevant online tools.

Hours of work:

• 40 hours per week
• Monday – Friday
  • Monday – Thursday 8 am – 4:30 pm (hybrid – depending on requirements)
  • Friday remote 8 am – 4:30 pm
• Occasional evening and weekends may be required
  A reduced hour/pay option of 28 – 32 hours/week may be requested for this role.

How to apply: Through our portal HERE

SANQC values diversity: We encourage all qualified applicants to apply with confidence.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.

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